Terms & Conditions

1. Acceptance of terms

These Terms & Conditions ("Terms") form a binding agreement between you and YugaLabsAI ("YugaLabsAI", "we", "us", or "our") governing your access to and use of our website at https://yugalabsai.com and our software products, including the AI SMS App and the AI Resume Builder (collectively, the "Services").

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Use of the Services

Subject to these Terms, you may use the Services for your personal or internal business purposes. You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Services.

Some features may require specific device capabilities, operating system versions, or permissions (for example, SMS permissions for a messaging app). You are responsible for ensuring your device meets these requirements and for any carrier charges (such as SMS fees) incurred through your use.

3. User responsibilities

When using the Services, you agree to:

• Comply with all applicable laws and regulations, including telecommunications and anti-spam laws;
• Use the Services only for lawful purposes and in accordance with these Terms;
• Provide accurate information where information is requested;
• Respect the rights, privacy, and dignity of others in your communications;
• Maintain the security of your devices and any connected accounts.

You are solely responsible for the content you create, send, or store using the Services — including messages, resumes, and any other material.

4. Account security

Where the Services offer optional accounts or connections to third-party services (such as cloud storage for encrypted backups), you are responsible for safeguarding your credentials and for all activity occurring under your account or connection. Notify us promptly at hello@yugalabsai.com if you suspect unauthorised access.

Because our products are designed so that encryption keys remain on your device, losing access to your device or keys may make encrypted data unrecoverable. We cannot recover end-to-end encrypted content on your behalf.

5. Intellectual property

The Services — including software, design, text, graphics, logos, and the YugaLabsAI name and marks — are owned by YugaLabsAI or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited licence granted below, nothing in these Terms transfers any rights in the Services to you.

Your content remains yours. You retain all rights to the content you create with the Services. Because your content is processed on your device, we do not need — and do not take — any licence to your messages or documents beyond what is technically required to provide features you explicitly invoke.

6. Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to install and use our applications on devices you own or control, and to use our website, in each case solely as permitted by these Terms and any applicable app-store terms.

You may not, except as permitted by applicable law:

• Copy, modify, or create derivative works of the Services;
• Reverse engineer, decompile, or disassemble the Services;
• Rent, lease, sell, sublicense, or redistribute the Services;
• Remove or alter any proprietary notices.

7. Prohibited activities

You agree not to use the Services to:

• Send spam, unsolicited bulk messages, or communications that violate telecommunications law;
• Harass, threaten, defraud, or impersonate any person;
• Create resumes or documents containing knowingly false credentials for fraudulent purposes;
• Transmit malware or any harmful code;
• Probe, scan, or test the vulnerability of the Services, or circumvent security or usage restrictions;
• Interfere with the operation of the Services or the use of the Services by others;
• Violate any applicable law or the rights of any third party.

We may suspend or terminate access for violations of this section, with or without notice, in addition to any other remedies available to us.

8. AI features

Our Services include AI-generated suggestions — such as message replies, tone rewrites, and resume wording. AI output can be imperfect, incomplete, or inappropriate for your context. You are responsible for reviewing AI-generated content before relying on it or sending it. AI suggestions do not constitute professional, legal, or career advice.

9. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY — INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Nothing in these Terms limits rights you have under mandatory consumer-protection law.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YUGALABSAI AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY US DOLLARS (US$50).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.

11. Service availability and changes

We are continually improving the Services and may add, change, or remove features at any time. Where a change would materially reduce core functionality you rely on, we will use reasonable efforts to provide advance notice. Because our products are offline-first, core functionality is designed to keep working even when optional online components are unavailable.

We may suspend the Services (in whole or part) for maintenance, security, or legal reasons.

12. Payment terms (future-ready)

The Services are currently offered without charge. If we introduce paid features in the future:

• Prices, billing intervals, and payment methods will be disclosed clearly before purchase;
• All fees will be stated inclusive or exclusive of applicable taxes as indicated at checkout;
• Payments will be processed by reputable third-party payment processors — we will not store full card details;
• Refunds will be handled in accordance with the policy published at the time of purchase and applicable consumer law.

13. Subscription terms (future-ready)

If we introduce subscriptions in the future:

• Subscriptions will renew automatically at the end of each billing period unless cancelled;
• You will be able to cancel at any time, effective at the end of the current billing period;
• We will notify you in advance of any price increase, with the option to cancel before it takes effect;
• Core functionality available for free will not be retroactively moved behind a paywall.

14. Termination

You may stop using the Services at any time. Uninstalling our applications removes locally stored data from your device.

We may suspend or terminate your access to the Services if you materially breach these Terms, if required by law, or if continuing to provide the Services becomes commercially impracticable. Upon termination, the licence granted to you ends; sections that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and governing law) will survive.

15. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which YugaLabsAI is established, without regard to conflict-of-law principles, except where the mandatory consumer-protection law of your country of residence applies.

Before initiating any formal dispute, you agree to contact us at legal@yugalabsai.com and give us 30 days to attempt to resolve the matter informally. Any dispute that cannot be resolved informally will be brought in the courts of competent jurisdiction in the place of our establishment, unless applicable law grants you the right to bring proceedings where you live.

16. General provisions

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services;
• Severability. If any provision is held unenforceable, the remaining provisions remain in full effect;
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later;
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.

17. Changes to these Terms

We may revise these Terms from time to time. When we make material changes, we will update the effective date above and provide reasonable advance notice — for example, on our website or within the apps. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

18. Contact details

Questions about these Terms are welcome:

• Legal: legal@yugalabsai.com
• General: hello@yugalabsai.com